While every business changes over time, our core convictions have served as the touchstone of our efforts since the company was founded. Their influence permeates every aspect of how we operate and the commitments we make to our customers.
Humility In, Pride Out
We believe every situation presents a learning opportunity and improvement is the result of asking “what could we have done better” rather than saying “they shouldn’t have done that”. By listening more than we speak, and analyzing rather than criticizing, we are continually able to provide value to our customers.
Our Actions and Words are One
We strive for transparency with our customers in every area of our relationship from pricing and terms to your data center’s design, construction and on-going operations. To achieve this level of openness is predicated on our commitment to doing what we say.
Our customers benefit when we consistently ask what we can do differently to improve in every area of our business. We believe this commitment to improvement is a responsibility shared by every Compass employee regardless of department or seniority.
We Ask Why?
We believe understanding the “why” behind your requirements enable us to optimize the data center we deliver to you and how we support it going forward.